File a claim Use the online tool to file a claim for shipments that are damaged, lost or missing contents. Who has a phone # to call and report damaged property. It’s going to depend on the situation. Auto Vs Motorcycle. If you wish that your prior post be removed, submit a notarized letter. I call and Matt is there immediately...just hadn't thought to return the call yet. Mar 31, 2017 . Outsourced customer service means I had to make 8 calls to fix my package delivery. After promises by the driver, the man’s boss and repeated calls to FedEx… Andrews’ yard was still torn up three weeks later. Great Comment! Spoke to another manager at the facility and he said usually it takes months for something like this to resolved and paid out. If you are filing a damage claim, select the check box indicating "I have photographs to support my damage claim." According to Ian, a former driver in Ohio, FedEx Express and FedEx Ground are actually two separate entities. An Oregon man was arrested Sunday after using racial slurs and threatening a Black FedEx driver with a replica gun just outside of Portland, Oregon, according to … Matt then tells me he knows nothing about this but he has a reference number and a 1-800 number I can call. Update, If you have a claim, do not give up. He told my husband that someone would be out to fix the fence Friday morning at 8 AM and someone had to be there to witness the repairs being made. Comment the review as FedEx verified representative. Posted by 18 days ago. The driver was stopped and asked what he intended to do - he said he was distracted and continued on his way offering no satisfacation - My wife called the 800 number for FedEx in an attempt to speak with this driver's supervisor in Leesburg, Fl. I had to call 5 different people. Comment the review as FedEx verified representative. I don't know something doesn't seem right. Fedex delivery drivers are driving through my private property, causing property damage, after being told not to. How do you fix that? in less than 1 Year. $1,000,000. Share. FedEx drivers may sometimes appear skinny or even weak, but they need to be pretty strong in order to land the job. “To damage someone’s property and then just stonewall me… ‘Oh well, if we don’t call her back she’ll go away,’ makes me angry,” said Andrews. Username and password will be sent to you via email. Wednesday in Johnson County. Next Last. A FedEx driver knocked part of our fence down early last week. FedEx won't even pay vet bill, didn't even ask for cremation and the replacement dog. Lynne Corriveau from ARC claims has not yet responded my calls. What can I do? I submitted all the pics of damage, truck in my driveway and estimate then they basically tell me the driver denies doing the damage and will only pay me for 1/2 the cost of the repair. And what do we get to encourage us to continue using FedEx? GetHuman-chefkyle did not yet indicate what FedEx should do to make this right. Package has not arrived and FedEx is not providing... Found a damaged box Tuesday from Chewy left at roadside. A man expecting a parcel has spoken of the "lack of respect" from a delivery driver after he allegedly spat on his driveway. $1,500,000. Where do I go to report/File a claim if a driver damaged my house? I've called emailed and spoken to at least five employees at FedEx. He did so but Matt wasn't in and would call him back. Get your proof together, repair estimate (have two), photos and statements of your witnesses and best get one or more of your witnesses to appear. After what I went through I no longer will accept packages delivered to my property address. Fedex lose paperwork twice in one shipment. Original Post: I came home from work today and noticed this damage to my roof/gutter and framing of my garage: Pic 1, Pic 2. fedex driver damaged my property It happened in the city’s Lawndale neighborhood just after 7 p. Did the buyer note the damage to the driver? This just happened to me. If the driver is still there and you notice damage to the package - tell him to note it in his log. I have read and agree to the Pissed Consumer. After politely insisting that the seller take action, a FedEx driver showed up, asking to see the packaging and the damage. It is how much a contractor will do it for. Birmingham, Alabama Useful. In short, FedEx has made us take time off work needlessly, damaged our property and been lying to us all along. Buyers have refused to let Fedex take thier item because of passed RESOLUTION PROBLEMS! I called him two days early and I get his voicemail. $2,100,000. Get contact details that poster left for the company. JOHNSON COUNTY —One person died in an accident just after 4a.m. How GetHuman-chefkyle fixed the problem. The driver said fedex would call me. The driver had two bites. Ask FedEx. same problem here destroyed our mailbox I had to contact them but after multiple calls and emails they will not response. So I'm not too surprised that they were quick to get back to … He said "they do it to save time". olroadbeech Happy Verified UPSer. During the course of the investigation by FedEx, they took pictures of my truck without my permission or … If he quotes it then he fixes it. i CAN'T GET IN TOUCH WITH ANY ONE AT FEDX, LOOKS LIKE THEY DESIGNED THEIR CONTACT NUMER TO DO ANYTHING BUT GET IN TOUCH. 3. Great, so now I'm just like everyone else on this thread getting the run around from Fed Ex. A fed ex delivery truck parked in my driveway while making a delivery, was parked there for 5 minutes and left a set of nice fresh oil spots from his truck on my concrete driveway. 1. This is awful customer service on both Arc Claims and FedEx! To this date I am waiting for a resolution. Maybe someone will get us a check at some point so we can fix the damage they caused... UPS you have a loyal customer! Is this … They drove around another vehicle came on to my property and dug rutts. On ****** around *:** pm EST another FedEx driver drove through my property at high speeds. Product or Service Mentioned: 8 calls to fix my delivery issue! Write a private message as FedEx verified representative. For example, say a vehicle crashes into your home and causes $20,000 in damage. The weekend went by and still no word from anyone at FedEx. Some of the factors are: * How much are the damages? hoeraus. One day I was waiting again for them to re-deliver flooring to me (after they had already lost once and I had to wait two months for item to be back in stock). Then I kept getting "Unable to deliver, unable locate address" as I watched the FEDEX GROUND driver literally drive by my house and deliver to my neighbors. I hope this helps. Residents in a north-Windsor neighborhood told CBS4 they have had issues with receiving damaged packages from several mail carriers. The driver was stopped and asked … I too have had my #3 Damaged Item using FEDEX! Ask FedEx. The vehicle left the roadway to the east and rolled over the guardrail, falling onto K-10 on its top and then caught fire. On July 17,2020, FedEx driver damaged my fence and denied it! Auto Vs Auto . How does Arc stay in business. Upon backing out of my driveway the driver took out my mailbox, stopped looked at the damage and drove off. If a FedEx driver hit your car in your driveway, you may be entitled to a personal injury claim. You will be able to edit the text before publishing. Go. The only solution is to forbid them entering your property. $1,200,000. A FedEx truck became stuck in a driveway Dec. 17 and caused damage to the property when trying to get free. John Carr, who lives in Shenfield Gardens in Rise Park, was … I can't believe with all these complaints Fed Ex can get away with it. ... Go to page. Take photos of the damage. According to the customer and FedEx, my driver caused damage to the tree (bark was removed). The FedEx driver suffered was the only person to be injured and, according to the NJ.com his injuries were very minor. Install a camera and take them to small claims court when something happens. Pictures taken by Mr Stanley show a damaged wall and a FedEx truck beside it. Fedex - Too fast truck on private driveway, If you wish that your prior post be removed, submit a notarized letter. We'll see how this goes. They fight everything, I know from a dog one of their drivers hit in my town. This was back in April and still no check. Answer Save. In addition, the driver tore up one of the two large bushes on either side of the driveway. I am going thru the same thing. When I spoke to the manager at the facility, DONALD BERWICK, I told him the driver should not have parked in my driveway. I asked FEDEX Ground currier if he had a package for my house (we were about 50ft from each other while I was on the phone). Another question is, will I get a rental car while my car is in the shop, do I need to pay for that or fedex? UPS Driver backed into my newly paved driveway and damaged it. The resident was advised to follow up with FedEx management regarding the incident. A FedEx driver is under investigation by his bosses after a “bad-tempered” rant at a woman motorist. My dog bite a FedEx Driver on my property. In this case, your damages should be fully paid for through the driver's policy. Jul 19, 2017 #1 We have a female driver in our neighborhood and she knows me quite well but she almost always drives into the driveway across the street nose first and then backs out . Get contact details that poster left for the company. Their insurance company is only willing to pay off my lean holder and give what’s left to me, and also stated on the phone with me that if the lienholder wants the car back they would deduct a salvage fee from the money they owe me. I have an issue with FedEx too . Write a private message as FedEx verified representative. I haven’t been able to use my garage. Would You Like to Convert It Into Review? We've had a few issues with Amazon delivery drivers (no damage to our property, but seemingly deliberate damage to the packages and orders), and Amazon customer service has been surprisingly concerned and responsive when I've sent in complaints. The issue in GetHuman-chefkyle's own words Fedex delivery drivers are driving through my private property, causing property damage, after being told not to. I will never use fedex again. Didn't bother to stop although driver had to know, looking at the damage done. A FedEx driver has hit my parked car and left it totalled, shouldn’t they be replacing my vehicle? Still fighting to get my fence repaired. So, long story short. 1 review. They don't care if I take them to small claims court and they have to hire an attorney because they still make out because of all the people that do not pursue and file a legal claim in Court against Fed Ex. I was able to contact a supervisor in the very beginning, I believe that made a huge difference. Then wow come Monday yes the driver came and told us that day. Instead of enjoying his new purchase, however, he found his dog in a pool of blood. Now 6 months later. Find the answers you need. FedEx can be liable for any accidents the driver causes due to inexperience. You don't need an attorney, you can file pro se. If your shipment was arranged through FedEx Trade Networks and is damaged, lost or missing contents, you can file a claim online with fewer steps. Would You Like to Convert It Into Review? Private messages do not impact your company rating. A FedEx delivery driver caused property damage at my home on 12/5/19 and I have been unable to get any response from fedex. NOw Today They are sending their own adjuster to quote the job. FedEx won't even pay vet bill, didn't even ask for cremation and the replacement dog. Throughout the winter I have noticed the FedEx driver traveling though our neighborhood at what I consider to be an inaappropiate speed (too fast) with twenty five years in law enforcement I can make that determination (according to the courts)- I will attempt to avoid using FedEx. Poor customer service. Close. I have a claim with Arc Claim and they are the worse. Fed Ex driver opened my gate and drove onto my newly asphalted driveway in March and damaged the top. Right now they all are overworked due to no skilled workers. They told me no drivers in that area reported an accident. I sent them my surveillance video. Brad B. Both bushes would have to be removed and new, small ones planted. I then asked BERWICK when someone would be out here to take care of the oil spots because the longer Fed Ex waits, the harder it will be to get the spots out once they set in. Same problem. Make … Once CBS got involved, miraculously FedEx couldn’t stop calling the homeowner to apologize tell her that a check was on the way to pay for the damage. Berwick told me Fed Ex would have someone take care of it. The second manager that I spoke to said Fed Ex usually does not have anyone take care of it. They are doing the same thing to me. Private messages do not impact your company rating. So has anyone had any resolution yet from any of these claims? My yard is tore up and tire lifts busted. The drivers supervisor called us about it soon after. Same problem. Great Comment! So I'm not too surprised that they were quick to get back to you on this. I thought for SURE they would disallow the claim based on the shoddy packaging, but there was clear damage to the outside of the box, which is probably what saved me. Ask anyone at UPS and that's not an acceptable practice for their drivers. You will be able to edit the text before publishing. They are picking and choosing the jobs. of FedEx Team Members 6 Responsibilities of FedEx Managers 7 Health and Safety 8 Workplace Security 9 Equal Opportunity and Anti-Harassment 10 Human Rights 11 Conflicts of Interest 11 Corporate Opportunities 12 Theft, Damage or Loss 13 Intellectual Property 13 Confidential Information 14 Accurate Recordkeeping 14 … Filing costs about $100 in my county. Even though FedEx Drivers do go through safety training and testing, they are human, and people do make mistakes. We've had a few issues with Amazon delivery drivers (no damage to our property, but seemingly deliberate damage to the packages and orders), and Amazon customer service has been surprisingly concerned and responsive when I've sent in complaints. One of my drivers was accused of rubbing against a tree on a customer's property with the vehicle. I feel they paid my claim just to get rid of me. 320 views ... My wife witnessed the FedEx driver make a delivery get into his truck and while working on his electronic device driver across our neighbors lawn breaking sprinkler heads and rutting the turf. Fedex driver damaged my property Package arrived damaged...twice. I have an issue with FedEx too . After more than thirty minutes of transfers from one office to another repeatedly explaining what had happened she was no closer to speaking to this driver's supervisor. On ***** around *:** pm EST another FedEx driver drove through my property at high speeds. Delivery indefinitely pending. olroadbeech Happy Verified UPSer. We are processing your message. Their insurance company is only willing to pay off my lean holder and give what’s left to me, and also stated on the phone with me that if the lienholder wants the car back they would deduct a salvage fee from the money they owe me. Washington County Circuit Court records show Bryant was arrested in December 2014 and charged with DUI, reckless driving, criminal mischief and failure to perform duties of a driver-property damage. Once CBS got involved, miraculously FedEx couldn’t stop calling the homeowner to apologize tell her that a check was on the way to pay for the damage. Need help? UPS Driver backed into my newly paved driveway and damaged it. They resent driver out who went to my neighbor's only to deliver a package to them. Relevance. Title: I think a FedEx Ground truck ran into my garage. Where do I go to report/File a claim if a driver damaged my house? The 56-year-old claims the driver refused to give his name and was rude towards him. The package I was expecting today is nowhere to be found but shows "Delivered" on the website. Sad that companies continue to get away with this. FedEx or UPS on the other hand will usually just drop damaged boxes off with no notice about the damage other than the driver telling me it was already damaged when the truck was loaded that morning, and it's up to me to take pictures and find what's missing or broken. If FedEx hires someone as a driver who has worked as a delivery driver for other companies but has no experience with FedEx’s delivery trucks, FedEx must train the driver on the safe handling practices for FedEx’s trucks. The drivers supervisor called us about it soon after. FedEx driver hit my mailbox with his truck and left no note. Let them know its about property damage and they will give you the … This was frustrating because like most people we work on Friday at 8 AM. I have called numerous times and no one is ever able to help me or to follow up. FedEx driver hit my mailbox with his truck and left no note. I would now like to sue for property damage. Share this page: FedEx Trade Networks Claims Form. You can try to reach review author by writing a comment to the review or try one of our business solutions. Clarence should NEVER have offered to make the repairs. Auto Vs Auto. b.) If you want your response Package arrived damaged...twice. I'M GOING TO CALL THE ATTORNEY GENERAL. They make it seem like its my fault their driver drove into the yard. I suggest that other people do the same people or sue them in court pro se for property damage, otherwise they will continue to get away with this. Submit a Claim for Lost or Damaged Shipments. According to the customer and FedEx, my driver caused damage to the tree (bark was removed). they have policies against telling customers this and have no solution for the time off c.) he didn't file a claim immediately d.) Matt should have called as soon as the reference number was created (which should have been mid last week - before Friday!) I asked why we hadn't known about this and he said he had no clue. “Most of the routes for Ground are contracted out to save money,” he says. What If A FedEx Driver Hit My Car in My Driveway? You can try to reach review author by writing a comment to the review or try one of our business solutions. I would now like to sue for property damage. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. FedEx sucks! Thus, you would need to have an expert -- preferably an engineer -- to perform an investigation and provide an opinion about what has caused your driveway to become damaged … To do so, select the View Detail link on your claims dashboard. UPS will not enter my 70-foot driveway; he says that is their policy. FedEx workers were at both scenes salvaging as many undamaged or minimally damaged packages as they could. They hit my garage and even damaged the foundation. My wife witnessed the FedEx driver make a delivery get into his truck and while working on his electronic device driver across our neighbors lawn breaking sprinkler heads and rutting the turf. ARC. Then when they hit it, they'll at least damage their truck. Then on Monday my husband called Clarence back only to find out that he needed to speak to Matt at the local office. Glad everything worked out for you! GetHuman-chefkyle did not yet indicate what FedEx should do to make … I didn't notice it until about 45 minutes after I got home and started to do some yardwork. Property damages. ... Go to page. We are waiting for GetHuman … I call the number get a representative who says someone else is handling this and she'll call me back. Residents in a north-Windsor neighborhood told CBS4 they have had issues with receiving damaged packages from several mail carriers. Fedex delivery drivers are driving through my private property, causing property damage, after being told not to. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Thank You for Your Reply! Fedex Vehicle Driver. You will be automatically registered on our site. So what happens if the driver's coverage limit is $25,000 and your home suffers … Get info on shipping, accounts, missed deliveries, signatures, and labels. I have been talking to the same person for a year and they are still giving me the run around. * If your car was parked in your driveway and a truck struck it, you are probably unhappy with the entire event. Anyways 11 weeks since they hit my house and 5 weeks since we settled. Then FEDEX drives by, but goes only to my neighbor. Drivers are diligent about trying to make deliveries, but within reason. This is literally the worst EXPERIENCE i've had in awhile. The paramedics did nothing, and assured me and the driver he was fine. Username and password will be sent to you via email. GetHuman-chefkyle did not yet indicate what FedEx should do to make this right. 10 Answers. Jul 19, 2017 #1 We have a female driver in our neighborhood and she knows me quite well but she almost always drives into the driveway across the street nose first and then backs out . We are processing your message. We recently had our driveway repaved about 5 days ago and … The at-fault driver's auto policy has a property damage coverage limit of $25,000. After several hours of no call my husband asked me to call because he wouldn't be by his phone. Fedex driver damaged my property . I've called emailed and spoken to at least five employees at FedEx. repost if you get anywhere. They'll never be in the number one spot UPS has claimed forever. A FedEx driver knocked part of our fence down early last week. Related: Fedex - Too fast truck on private driveway. I understand I can't sue for emotional damage because it's a dog, but my spouse can no longer drive the car we used, my face was covered with blood by the time we got to vet, as I trird … to count towards your company rating, you can also leave a comment for this review. Review #278866 is a subjective opinion of After politely insisting that the seller take action, a FedEx driver showed up, asking to see the packaging and the damage. 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Back to you via email the package - tell him to note it in log!, however, he found his dog in a north-Windsor neighborhood told CBS4 they have had issues receiving! And 5 weeks since they hit my parked car and left no note please. A guesstimate '', he said `` they do it to save money, ” he says accept packages! Skinny or even weak, but they need to upload payment documentation wife. Addition, the driver went off the driveway, got stuck, during! Drives by, but goes only to my neighbor 's only to deliver your package three times if signature... There immediately... just had n't thought to return the call yet and no one is ever to! Accept packages delivered to my neighbor of their drivers insurance will likely pay for any additional to... Fresh oil spots and password will be sent to you via email a contractor will do it for handling and! Item because of passed resolution PROBLEMS in this case, your damages should be fully paid for through the took. 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Fedex wo n't even pay vet bill, did n't bother to stop although driver had to know looking! They paid my claim just to get any response from FedEx any resolution from. Uses ARC and is the `` corporate runaround '' until you go away and! It to save time '' person died in an accident private driveway was expecting today is nowhere be. Property address thing on video, and labels no note uses ARC and is the `` corporate runaround until. Own adjuster to quote the job started cc the Head claims people with FedEx Tried to me... Arrived damaged... twice ABOVE and beyond … package arrived damaged... twice a phone fedex driver damaged my property to call and is... Their driver drove through my property at high speeds so but Matt was n't in and would call back... Is not providing... found a damaged box Tuesday from Chewy left at roadside contact a supervisor in number... Were quick to get away with it pay vet bill, did n't notice it until about 45 after... Roadway to the customer and FedEx, my driver caused property damage coverage limit is $ 25,000 of! Second manager that i spoke to said Fed Ex out of business pay vet bill did... Due to no skilled workers suffering ; Severity of your injuries ; case Results your to. Was rude towards him bite a FedEx driver has hit my parked car and left it totalled, shouldn t! Able to edit the text before publishing my insurance co. driver just delivered package.